Your privacy matters to us — here’s how Clear Cornwall handles and protects your information.
Contact Us Call 07747 663422For House Clearances & Rubbish Clearance Services
Last Updated: 10-12-2025
Clear Cornwall (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you enquire about or use our house clearance and rubbish clearance services.
When you contact us or book a service, we may collect:
Name
Address of the property for clearance
Contact details (phone number, email address)
Billing address (if different)
Details of items requiring removal
Access instructions or specific service notes
Payment information (handled securely by third-party processors)
To provide accurate quotes, we may collect:
Photographs you send us
Photos taken on-site (with your permission)
Inventory notes about items to be cleared
If you visit our website, we may collect:
IP address
Browser type/version
Pages visited and time spent
Cookie and tracking data
We process your data to:
Provide house clearance or rubbish clearance services
Offer quotes based on information or photographs you provide
Arrange collection times and access
Communicate regarding your booking or enquiry
Maintain accurate service, invoicing, and waste-tracking records
Comply with waste disposal regulations
Improve our customer service and website
We process your data under the following lawful bases:
Contract: to prepare quotes and carry out clearance services
Legitimate interest: ensuring safe, efficient job completion
Legal obligation: waste transfer notes and disposal documentation
Consent: where you opt into marketing or provide optional photos
As a licensed waste carrier, we are legally required to:
Record where waste is collected from
Maintain waste transfer notes
Keep disposal records for regulatory purposes
These records may include your address and details of collected items.
We do not sell your personal data.
We may share information only with:
Licensed waste disposal facilities
Staff or subcontractors completing the clearance
Payment processors
IT or website service providers
Regulators or authorities when legally required
All partners must handle your data securely and in accordance with UK GDPR.
We take appropriate technical and organisational measures to protect your data, including:
Secure storage systems
Access controls
Encrypted communications where possible
We keep data only as long as necessary:
General customer records: up to 6 years (legal requirement for business and tax records)
Waste transfer documentation: minimum of 2 years (legal requirement)
Photos used for quotes: deleted once the job is complete unless required for records or disputes
Under UK GDPR, you have the right to:
Request access to your personal data
Request corrections
Request deletion where applicable
Object to or restrict processing
Request data portability
Withdraw consent for marketing at any time
To exercise these rights, contact us using the details below.
If our website uses cookies, these may help with:
Analytics and performance
Remembering preferences
Security and functionality
Your browser settings allow you to manage or disable cookies at any time.
Our services are intended for adults.
We do not knowingly collect data from individuals under 16.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.
If you have any questions about how your data is handled, please contact:
Clear Cornwall
Phone: 07747 663422