Review the Terms and Conditions that outline how Georgana and Clear Cornwall provide services and operate this website.
Contact Georgana & Clear Cornwall Call 07747 663422Last updated: 10-12-2025
These Terms and Conditions set out the agreement between Georgana and Clear Cornwall (“we”, “us”, or “our”) and any individual or business (“you”, “your”) who uses our website or cleaning services.
By accessing our website or booking services, you agree to these Terms and Conditions.
Georgana and Clear Cornwall offers domestic and commercial cleaning services, including but not limited to:
Regular domestic cleaning
Deep cleaning
End of tenancy cleaning
Holiday let changeovers
One-off cleaning services
We reserve the right to update, change, or remove services at any time.
All bookings must be made directly through Georgana and Clear Cornwall via phone, website, or email.
Appointment times are approximate and may vary depending on traffic, weather, or previous job overruns.
We will notify you as soon as possible if delays occur.
If key collection or access arrangements are required, you must provide accurate instructions.
Prices are quoted individually depending on property size, condition, and service requirements.
All quotes are valid for 14 days unless stated otherwise.
Payment is due on the day of service, unless a prior agreement is made.
We accept payment via cash, bank transfer, or any other method agreed with you.
If additional work is required on-site that was not disclosed during booking (e.g., extreme cleaning, excessive clutter, additional rooms), additional charges may apply.
Cancelling with less than 24 hours’ notice may result in a cancellation fee.
Missed appointments where access is not provided may be charged in full.
In rare cases where we must cancel or reschedule, we will inform you as early as possible.
You must ensure that:
Clear, safe access is available for our team.
The property is in a condition that allows us to work safely.
Pets are secure and do not pose a risk to staff.
If access is delayed or not possible, we may apply a call-out or waiting fee.
For the safety of our staff, we cannot clean:
Areas contaminated with hazardous materials
Blood or bodily fluids
Pest infestations
Mould beyond surface level
We reserve the right to refuse unsafe jobs or environments.
We aim to provide a high-quality service at every visit. If you are not satisfied:
Please notify us within 24 hours of service completion.
We will return to re-clean the reported area where reasonable and appropriate.
Refunds are issued only at our discretion.
While we take great care in every property:
Accidental damage must be reported within 24 hours.
We are not responsible for items that were already damaged, unstable, or improperly installed.
We are not liable for loss of valuable items not securely stored before cleaning.
We hold public liability insurance for your protection.
By using our services, you agree to:
Provide accurate information when booking
Ensure safe working conditions
Notify us of any special cleaning requirements
Inform us of delicate or high-value items
Ensure utilities (water, electricity, heating) are available during service
By using our website, you agree not to:
Copy or misuse any content
Attempt unauthorized access
Use the website for unlawful purposes
All text, images, and branding are the property of Georgana and Clear Cornwall.
Our use of personal data is explained in:
Privacy Policy
Cookie Policy
By using our website, you agree to these policies.
We may update these Terms and Conditions periodically.
Changes will be posted on this page with a new “Last updated” date.
For questions, concerns, or service enquiries:
Phone: 07747 663422